Measuring Dashboard Utilization to Improve Decision-Making

Session Abstract: Dashboards are only valuable when they are actively used to inform decisions. This session explores how higher education institutions can measure dashboard utilization, identify reports that are underused, and take targeted actions- such as refining, retiring, or promoting dashboards- to increase adoption and maximize impact.

Participants will learn practical strategies for tracking engagement metrics, interpreting usage patterns, and applying insights to improve dashboard design and relevance. By focusing on actionable approaches to evaluate and enhance dashboard performance, this session equips attendees with ideas to ensure their analytics deliver real value to decision-makers, support evidence-based choices, and drive meaningful outcomes across the institution.

Keywords: Dashboard Utilization, Adoption, Decision-Making, Analytics Impact, Power BI