Data Governance as a Service: Building Trust, Access, and Usability

Session Abstract: In this session, we will share institutional models and initiatives for positioning Data Governance as a service to data users. These frameworks foster trust, enable access, and advance data-engaged decision-making by placing users at the center of institutional strategies. We will highlight four components of support: 1) documentation and resources to demystify data assets, 2) communications and workshops to make resources discoverable, 3) intake processes with cross-functional evaluation to resolve persistent data issues, and 4) community-building to foster collaborative stewardship. Attendees will hear specific examples from Data Governance Program Managers at two institutions, along with practical strategies for adopting components that best serve their own.

Keywords: Data Governance, Data Engagement, Data Literacy, Communities of Practice, Data Enablement